12 September 2021
We're British, vagueness is what we do. But it's not about being condescending.
It's all in the
amp users home directory.
The reason we don't necessarily give the direct answer is to avoid situations where what we're doing is essentially teaching people how to use Linux (because the support cost of doing this is immense). One of the most common mistakes users make is touching AMPs files as the wrong user and damaging their installation. It's why the location is hidden with a dot prefix so that only users who know to do
ls -a in
/home/amp find it.
Experienced Linux users usually find the files pretty fast because they're in a fairly straightforward location or they know how to search the system.
So we might give a vague answer in some cases to encourage users to learn to use the OS better, otherwise we end up with users who are touching files directly because we just gave them the answer but aren't familiar enough with the OS to not make common mistakes that we can't mitigate. It's why AMP has built-in SFTP to access files which puts AMP in control of some of this to avoid common pitfalls and why we advocate users doing it that way rather than touching the filesystem directly. It's not about trying to be obscure or condescending, but about the long-term results. There's a lot of users and not a lot of us.